Waiver

Kedron Valley Boarding, Grooming and Daycare Agreement

Kedron Valley Boarding, Grooming and Daycare (herein referred to as KVBGD) agrees to exercise due and reasonable care during your pet’s reservation or appointment as applicable. Pets will be fed properly and regularly; the grounds will be kept sanitary and pets will not be taken off premises except by consent of the owner or in case of emergency. We will do all that we can to make your pet as comfortable as possible and will notify you of any behavioral or medical issues that arise for your pet during their time here. In such cases, whenever possible and appropriate, KVBGD will work with you and your pet to make future appointments as positive as they can be.  

The owner agrees to the following:

To pay the set rate per pet /per day for all and any services rendered at the time of pick-up. All reservations require a credit card to be kept on file. Charges will not be processed until checkout or at the time of cancellation with less than a 7-day notice. See the cancellation policy below.

If a boarding dog is dropped off before 4pm, the owner will be charged either a half-or full-day daycare fee ($20 or $27) as applicable as well as a boarding fee for that night.

Boarding and Daycare pets must be picked up by 6:30 pm or incur additional charges.

KVBGD is a small facility with limited capacity. 

All reservations for Boarding, Grooming and Daycare require one week's notice for cancellation without a fee. If canceling within 4-6 days, owners agree to pay 50% of the cost of their reservation/appointment. Cancellations less than 72 hours in advance will pay 100% of the cost of their service and/or reservation up to 3 days and an additional 50% for days 4-6. For reservations longer than 6 days, the remaining reservation will not incur additional cancellation fees as that is considered one week notice for the remaining duration of the reservation.  

KVBGD has the right to refuse or stop any service in progress if my pet poses a threat to themselves or others, whether it be aggression, health or parasite problem.

KVBGD will not be held responsible for clipper burn and/or minor nicks resulting from the grooming of matted, neglected coats or for irritation caused by removing coats from pets possessing mild to severe skin allergies. KVBGD will not be held responsible for the stressful effects grooming may have on a geriatric pet. If matting is severe, brushing may be too painful or stressful for pets. The groomer reserves the right to discontinue the service and will reach out to the owner to discuss options more suitable for the pet. A shave down or much shorter cut may be possible. Extra care will be taken during this process but risks are increased depending on the severity of matting and KVBGD will not be held liable for injuries during this process. 

If a pet is left at KVBGD for more than two hours after grooming is completed without prior arrangements, an additional daycare charge may apply.

If a pet is found to destroy any portion of the facility, including but not limited to: doggie doors and flaps, molding and framing – the pet owner agrees to reimburse KVBGD for 100% of parts and labor to repair damages. 

If a pet is found to have fleas or ticks, s/he will be shampooed at the owner’s expense. 

Owners will provide vaccination records as required and inform KVBGD of all medical conditions. In the event of exposure to any contagious disease within 30 days of check-in, pets will not be able to be boarded until receiving written veterinary clearance. If your pet is unable to receive vaccines for any reason, KVBGD is not responsible if they contract an illness while boarding with us.

The vaccines that protect against kennel cough do not provide 100% immunity so there is still a possibility that your dog can get kennel cough whether they are vaccinated or not. If your pet is coughing, vomiting, having diarrhea, has gastrointestinal parasites, giardia, or has some kind of other illness or injury we ask that you please keep them home until they are symptom-free for 72 hours. If we notice any of these things while your pet is here, we will call you and have you pick your pet up immediately.

In the event that medical attention is needed, reasonable attempts will be made to reach owners or emergency contacts provided. However, if unable to be reached, KVBGD reserves the right to seek appropriate veterinary care and owners accept responsibility for any and all associated expenses. KVBGD will not pay any portion of veterinary expenses associated with seeking medical care for pet (s) when deemed necessary. 

The Owner recognizes that attending a boarding and daycare facility is not without risk to people and pets. Risk and possible injuries include but are not limited to: exposure to illness and other medical conditions passed from pet to pet, musculoskeletal injury, bites, broken bones, fatigue, dehydration, nicks, cuts, or even death. The pet owner is solely responsible for their pet’s behavior while at KVBGD. This includes damage to property and any injury to staff or other animals on the premises. 

I hereby waive and release Kedron Valley Boarding Grooming and Daycare, its employees, owners, and agents from any and all liability of any nature, for injury or damage which my pet may suffer, including, but not limited to any injury or damage resulting from the action of any pet, and I expressly assume the risk of any such damage or injury while my pets are at KVBGD. 

I hereby agree to absolve Kedron Valley Boarding Grooming and Daycare, its owners, employees and agents from any and all claims, or claims by any member of my family or any other person accompanying me to KVBGD in any of its facilities, grounds, or surrounding area thereto as a result of any action by any pet, including my own.  

KVBGD assumes no liability in the event of loss or damage to a pet as a result of disease, theft, escape, fire, injury to persons, or any other unavoidable cause, as due care and diligence are exercised at all times.

KVBGD reserves the right to collect on unpaid accounts.

I agree to the aforementioned as the rightful owner of this pet. This contract shall be binding for this visit and all subsequent visits.