Frequently Asked Questions

We accept lightly used towels, blankets, beds, and toys. We prefer blankets to be unstuffed to avoid a choking hazard. We cannot accept food or electric blankets.

Current Customers: You have an account with us already. Your first time logging in please click reset password. A email link will be sent to you and create your new password. If it says your email is not in our system we may have a different email on file. If you have updated your mailing preferences please let us know. 

New Client: Click sign up to create your account.

 Click on your dog on the home page. Click start booking. Select boarding and daycare, then select the dates you want. Enter your desired drop off and pick up times (please keep in mind a fee may apply out of regular hours). Then you can select any add-on services. After that it will show up in our system and we will confirm or otherwise.

• Immunization are not up to date: Please send us a email with your dogs current vet records. We require Bordetella with in 6 months for daycare and boarding 1 year for grooming. We also require Rabies and Distemper for all clients. 

• Waiver and Agreement error: Please go to your account, click waivers and agreements, then click sign agreement to review and accept.

• Pet profile is not up to date: We have new pet profile questions that require a response so please ensure all questions have been answered. 

• Where do the dogs play when the weather is bad? All of our canine friends play inside during bad weather...rain, shine or snow, playtime continues!

• Does your dog appear thirsty after a day of play? There is plenty of access to water all day. Daycare can be exciting and dogs tend to forget to hydrate at daycare and may drink a lot when returning home. 

• We are currently accepting new pop-in daycare clients! We host evaluations Mondays and Wednesdays.

• We strongly recommend spay/neutering your pets. If your dog exhibits inappropriate hormonal behaviors resulting in conflict their position in the pack will be reevaluated.